Island Health recognizes that health care is a public service, accountable to the province and the residents of BC, and as such, encourages open and timely communication with media.
Communications and Stakeholder Engagement staff are committed to:
- Provide timely responses to media inquiries.
- Provide factual information in an honest and forthright manner while ensuring patient confidentiality and safety are protected as required by law and Island Health policy.
- Seek proactive and positive media attention when opportunities arise.
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Weekends and After Hours
All locations: For urgent inquiries only (after regular business hours, weekends, holidays): Call the after-hours media line at 1-250-716-7750.
**Note: This is a Nanaimo-based number which is call-forwarded to the Communications staff member on call at any given time. As on call responsibilities are rotated among Communications staff, please do not use email for urgent, after hours inquiries. Please use the 24/7 number above.?